Privacy Policy
This Privacy Policy explains how Meritoship collects, uses, discloses, and safeguards information when you use our website and dashboard services. This is a general template and should be reviewed against applicable law before relying on it as a compliance document.
Last updated: [Insert Date] — Placeholder date, to be confirmed by Meritoship.
1. Introduction
Meritoship ("we", "us", "our") provides multi-exchange analytics and decision-optimisation tools for freelancers, independent investors, and small-scale asset managers. This Policy describes the categories of personal data we process, the purposes for processing, and the choices available to you regarding your information.
By accessing or using our website or dashboard, you acknowledge that you have read and understood this Policy. If you do not agree with its terms, please discontinue use of our services.
2. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, and credentials provided when registering for the dashboard.
- Usage data: pages visited, features used, session duration, and interaction patterns within our platform.
- Device and technical data: IP address, browser type, operating system, and referring URLs.
- Connected account data: read-only metadata from exchange accounts you choose to link for analytics purposes, where applicable.
- Communications: correspondence you send us through contact forms, email, or support channels.
3. How We Use Information
Information collected is used to:
- Operate, maintain, and improve the dashboard and analytics features.
- Authenticate accounts and secure access to the platform.
- Respond to support requests and account-related communications.
- Monitor usage trends to inform product development.
- Comply with applicable legal obligations and enforce our Terms of Service.
We do not use your data to execute trades or provide personalised financial advice; Meritoship is a data aggregation and analytics service, not a regulated financial adviser.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you, your consent, compliance with a legal obligation, or our legitimate interests in operating and securing our services. Specific legal bases may vary depending on your jurisdiction.
5. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers: hosting, analytics, and infrastructure vendors who process data on our behalf under contractual confidentiality obligations.
- Legal authorities: where disclosure is required to comply with a legal obligation, court order, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection under this Policy or a successor policy.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer required, we take reasonable steps to delete or anonymise it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support core functionality, remember preferences, and analyse site usage. You can configure your browser to refuse cookies, though doing so may limit certain features of the site.
9. International Data Transfers
If you access our services from outside the country in which our servers or service providers are located, your information may be transferred across borders. Where required, we rely on appropriate safeguards to ensure such transfers comply with applicable data protection law.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal exceptions.
- Object to or restrict certain processing activities.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us through the details on our Contact page.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
12. Third-Party Links
Our website and dashboard may contain links to third-party sites or services, including connected exchange platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will indicate the "Last updated" date at the top of this page and encourage you to review it periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.